Lenora Billings-Harris is an international speaker, consultant and the author of The Diversity Advantage: A Guide To Making Diversity Work. President of Excel Development Systems, Inc., a human resources development company, Lenora delivers performance improvement interventions that enable clients to discover the hidden strengths of working in and valuing a diverse multicultural environment. Her learner-oriented programs provide a safe environment to explore the sensitive issues of diversity as they relate to team effectiveness, multicultural communications, sales and leadership. Whether through keynotes, half-day workshops, or multi-day seminars, Lenora Billings-Harris’ thoughtprovoking programs are lively, positive, and non-judgmental.
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Kevin Carroll is a communications trainer, motivational speaker, speech coach, and corporate entertainer whose strengths include his ability to connect with his audience, motivate them, and transform objectives into useful skill sets. His most popular topic is Life's a Boomerang!: How to Positively Influence Others. Kevin's clients include Avis, Fleet Bank, Enviro-Tech, Pitney Bowes, the U.S. Postal Service, IBM, Chase Manhattan Bank, Met Life, Growmark, Sikorsky Aircraft, Blockbuster Video, and Hanscom Air Force Base.
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Mark P. Steinberg  is president and founder of Steinberg and Associates, Human Resource Consultants. For over 15 years, he has designed and presented training programs and speeches that address the most critical issues associated with motivating workforces and increasing their productivity. Currently, Mark offers more than 30 different topics on leadership, customer service, communication, creativity and innovation, team building, business writing, and networking. Mark's programs are filled with business-relevant instruction conveyed in refreshing, inspirational ways. Clients cite his highly interactive presentations, creative audio/visual support, entertaining group exercises, and both conventional and unconventional instructional techniques.
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Byron Stock guides organizations throughout the world toward excellence through his Emotional Intelligence Series of presentations and workshops. Using stories and humor, his high-energy presentations and workshops target today’s issues: Emotional Intelligence – Keys to Managing Change Effectively, Restoring Balance in a Chaotic Environment, Getting to the Heart of Performance. Byron’s clients are from manufacturing, financial services, information systems and technology, agriculture and food products, and healthcare.
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Alan R. Zimmerman, PH.D., CSP, CPAE is president of the Zimmerman Communi-Care Network. As a motivational speaker and trainer Dr. Zimmerman has a unique talent for achieving enthusiastic interaction wherever he speaks. His custom-designed Programs for Peak Performance embrace the subjects of motivation, team building, risk, burnout, listening, communication, and customer service. He has spoken to more than a million people throughout the world and over 90% of his clients engage him for subsequent events. Dr. Zimmerman is one of the few people named “Distinguished Faculty Member” year after year by the Institute for Management Services.
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