KEYGroup  is a management consulting and training firm in Pittsburgh, PA. It’s group of professionals include Fortune 500 executives, health care administrators, manufacturing managers, government/military supervisors, and community leaders who consult and train in the areas of performance management, employee development, and leadership. The two principals are Dr. Joanne Sujansky and Dr. Jan-Ferri Reed. Joanne is author of The Power of Partnering: Vision Commitment and Action (Pfeiffer and Company, 1991) and co-author of Training Games for Managing Change (McGraw Hill 1999). Jan has been designing and delivering customized management training programs for the firm since 1984 and serves as KEYGroup’s President.
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John Amatt has made presentations to over 1,800 corporate and professional audiences representing well in excess of 800,000 people in 44 countries around the world. Building on his lifetime of adventure and entrepreneurship, including as a leader and climber on Canada’s first successful Mt. Everest expedition, John uses the adventure metaphor to inspire and motivate audiences. His most popular presentation topics include No Mountain Too High: Challenging Change with the Adventure Attitude™, and Climbing Your Own Everest: What It Takes to Get to the Top.
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Sheila Murray Bethel, PH.D., CSP, CPAE is a globally acclaimed keynote and special events speaker who gets the results her clients want. Sheila delivers a powerful combination of expertise, substance, humor and inspiration with every presentation. Sheila brings a unique depth of sensitivity to her specialties of change, leadership, customer service and personal excellence. In the course of delivering 2,500 presentations in 11 nations, she has spoken to over one million people. Her client list reads like a global “Who’s Who” of Business, Trade Associations, Education and Government. Sheila is author of Making a Difference: 12 Qualities That Make You A Leader.
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Lenora Billings-Harris is an international speaker, consultant and the author of The Diversity Advantage: A Guide To Making Diversity Work. President of Excel Development Systems, Inc., a human resources development company, Lenora delivers performance improvement interventions that enable clients to discover the hidden strengths of working in and valuing a diverse multicultural environment. Her learner-oriented programs provide a safe environment to explore the sensitive issues of diversity as they relate to team effectiveness, multicultural communications, sales and leadership. Whether through keynotes, half-day workshops, or multi-day seminars, Lenora Billings-Harris’ thoughtprovoking programs are lively, positive, and non-judgmental.
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Brian D. Biro is one of the nation’s foremost catalysts for transforming a “getting by” mentality to an infectious eager spirit. At the heart of his powerful presentations is an irrepressible belief in people. The author of the internationally acclaimed Beyond Success: The 15 Secrets of A Winning Life! (1995) and The Joyful Spirit: How to Become The Happiest Person You Know! Brian was rated #1 from over 40 speakers at the prestigious INC Magazine International Conference in Customer Service in 1997. Brian has been featured on Good Morning America, CNN’s Business Unusual and the Fox News Network. His most requested topics include Beyond Success and The Unstoppable Spirit, which create exciting new levels of teamwork within organizations.
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Ritch Davidson Senior Vice Emperor of PLAYFAIR, Inc., presents his upbeat message about the importance of humor in the workplace to thousands of people each year. Participants discover the value of humor in promoting innovation, flexibility, and maximum profits. Clients, including DuPont, Charles Schwab, Pacific Bell, Duke Power, MCI, U.S. Air Force, Farm Equipment Association, and the Young Presidents Organization, cite Ritch as a superb and entertaining speaker who gains immediate rapport with his audience.
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Fran Solomon Senior Vice Empress of PLAYFAIR, Inc., is a highly popular motivational speaker who has been speaking to excited and enthusiastic audiences throughout the U.S. for over 15 years about the revitalizing effects of humor and play in the workplace. Her lighthearted, enlightened approach to work, life, and the community, “inoculates” organizations against typical workplace scourges: Chronic stress, lack of motivation, and uninspired customer service.
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John (Jack) Stack is the founder and CEO of SRC Holdings Corporation, an employee-owned company which currently includes 22 subsidiaries covering businesses from banks to engine manufacturing plants. Stack is the author of the best-selling business books on unlocking the power and profitability of open-book management, The Great Game of Business and A Stake in the Outcome, and is an Inc. Magazine columnist. As well as leading SRC Holdings Corp., Stack travels across the U.S and around the world delivering speeches and educating companies about the benefits of open-book management and how it can positively impact people’s lives and the company’s bottom line. He has received numerous recognition awards for his revolutionary style of management including The National Business Ethics Award and Top 100 Companies to Work For in America.
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Mark P. Steinberg  is president and founder of Steinberg and Associates, Human Resource Consultants. For over 15 years, he has designed and presented training programs and speeches that address the most critical issues associated with motivating workforces and increasing their productivity. Currently, Mark offers more than 30 different topics on leadership, customer service, communication, creativity and innovation, team building, business writing, and networking. Mark's programs are filled with business-relevant instruction conveyed in refreshing, inspirational ways. Clients cite his highly interactive presentations, creative audio/visual support, entertaining group exercises, and both conventional and unconventional instructional techniques.
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William Stieber, PH.D. CSP owner of InterPro Development, Inc., is a trainer, organization development consultant, and speaker. Dr. Stieber has over 20 years of experience working in the financial services, healthcare, manufacturing, and consulting fields. His workshops include: leadership practices, quality measurements, customer service, problem solving tools, team building, project management, matrix management, time management, coaching skills, and Myers Briggs®. Bill’s most recent book is Teaming for Improvement – Getting Results in the Millennium. Other books include, Thriving on Change in Organizations, and The Anatomy of a Leader: 21 Tips for 21st Century Success.
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Alan Weiss, PH.D. is a consultant, speaker and author. His consulting firm, Summit Consulting Group, Inc. has attracted clients such as Merck, Hewlett-Packard, GE, Mercedes-Benz, Avon and over 300 other leading organizations. Alan is the author of 12 books, many of which have been on the curricula at Villanova, Temple University, and the Wharton School of Business and have been translated into German, Italian, Arabic, and Chinese. His hard-hitting, custom-designed presentations focus on practical techniques for improving performance, communications, productivity and teamwork and include such titles as Mastering Change: The Seven Keys to a World That Will Never be the Same, Making the Fourth Sale First: How to Build Winning Relationships, and Empowering the Customer: How to Allow the Buyer to Buy.
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Alan R. Zimmerman, PH.D., CSP, CPAE is president of the Zimmerman Communi-Care Network. As a motivational speaker and trainer Dr. Zimmerman has a unique talent for achieving enthusiastic interaction wherever he speaks. His custom-designed Programs for Peak Performance embrace the subjects of motivation, team building, risk, burnout, listening, communication, and customer service. He has spoken to more than a million people throughout the world and over 90% of his clients engage him for subsequent events. Dr. Zimmerman is one of the few people named “Distinguished Faculty Member” year after year by the Institute for Management Services.
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