KEYGroup  is a management consulting and training firm in Pittsburgh, PA. It’s group of professionals include Fortune 500 executives, health care administrators, manufacturing managers, government/military supervisors, and community leaders who consult and train in the areas of performance management, employee development, and leadership. The two principals are Dr. Joanne Sujansky and Dr. Jan-Ferri Reed. Joanne is author of The Power of Partnering: Vision Commitment and Action (Pfeiffer and Company, 1991) and co-author of Training Games for Managing Change (McGraw Hill 1999). Jan has been designing and delivering customized management training programs for the firm since 1984 and serves as KEYGroup’s President.
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Tony Alessandra is recognized by Meetings and Conventions Magazine as “one of America’s most electrifying speakers.” Dr. Alessandra is a leading authority on bottom-line marketing tactics and on building business relationships for life. He is a published author with 13 books, has been featured in over 50 audio/video programs and films and also hosts the TPN/Primestar network talk show, Strictly Business. His topics include The Platinum Rule, Customer Loyalty, and Collaborative Selling.
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Sheila Murray Bethel, PH.D., CSP, CPAE is a globally acclaimed keynote and special events speaker who gets the results her clients want. Sheila delivers a powerful combination of expertise, substance, humor and inspiration with every presentation. Sheila brings a unique depth of sensitivity to her specialties of change, leadership, customer service and personal excellence. In the course of delivering 2,500 presentations in 11 nations, she has spoken to over one million people. Her client list reads like a global “Who’s Who” of Business, Trade Associations, Education and Government. Sheila is author of Making a Difference: 12 Qualities That Make You A Leader.
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Jim Cathcart, CSP, CPAE founder and CEO of Cathcart Institute, has been training people worldwide for more than 20 years in ways to grow their businesses and expand their lives. He speaks on leadership, sales, new era business practices, business psychology and personal growth. As the author of twelve books, including The Acorn Principle™ and Relationship Selling™, and featured speaker at over 2000 conventions, Jim has impacted the lives of hundreds of thousands of people. He is past president of the National Speakers Association and recipient of their highest awards including the Cavett Award and the CPAE Speaker Hall of Fame Award.
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Sue Hershkowitz-Coore has spoken to more than one million people in 49 states and seven international venues.  “Energetic,” “enthusiastic,” and “practical” are the words most often used to describe her programs.  Presentations, which range from 90-minute keynotes to 4-hour breakouts, include Customer Communications: Email or Enailed?, Communicating When Communication is Difficult and Demanding, Power Sales Writing™, and From Success to Significance: Moving from Indistinguishable to Indispensable.  Sue is the author of Power Sales Writing: What Every Sales Person Must Know to Turn Prospects Into Buyers.
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Mark P. Steinberg  is president and founder of Steinberg and Associates, Human Resource Consultants. For over 15 years, he has designed and presented training programs and speeches that address the most critical issues associated with motivating workforces and increasing their productivity. Currently, Mark offers more than 30 different topics on leadership, customer service, communication, creativity and innovation, team building, business writing, and networking. Mark's programs are filled with business-relevant instruction conveyed in refreshing, inspirational ways. Clients cite his highly interactive presentations, creative audio/visual support, entertaining group exercises, and both conventional and unconventional instructional techniques.
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Alan Weiss, PH.D. is a consultant, speaker and author. His consulting firm, Summit Consulting Group, Inc. has attracted clients such as Merck, Hewlett-Packard, GE, Mercedes-Benz, Avon and over 300 other leading organizations. Alan is the author of 12 books, many of which have been on the curricula at Villanova, Temple University, and the Wharton School of Business and have been translated into German, Italian, Arabic, and Chinese. His hard-hitting, custom-designed presentations focus on practical techniques for improving performance, communications, productivity and teamwork and include such titles as Mastering Change: The Seven Keys to a World That Will Never be the Same, Making the Fourth Sale First: How to Build Winning Relationships, and Empowering the Customer: How to Allow the Buyer to Buy.
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Thomas J. Winninger, CSP, CPAE has been referred to by his peers as “America’s Business Coach!” Thom delivers programs on competition, marketing, leadership, team building, benchmarking, and the future. Author of the best selling book, Price Wars: How to Win The Battle For Your Customer! he has been featured on CNBC First Business, in BoardRoom Reports, Venture, and Success magazines. His varied background and client base has made him a valuable resource for marketing, sales, and management professionals nationwide.
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Alan R. Zimmerman, PH.D., CSP, CPAE is president of the Zimmerman Communi-Care Network. As a motivational speaker and trainer Dr. Zimmerman has a unique talent for achieving enthusiastic interaction wherever he speaks. His custom-designed Programs for Peak Performance embrace the subjects of motivation, team building, risk, burnout, listening, communication, and customer service. He has spoken to more than a million people throughout the world and over 90% of his clients engage him for subsequent events. Dr. Zimmerman is one of the few people named “Distinguished Faculty Member” year after year by the Institute for Management Services.
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