Joy Baldridge focuses on sales, customer service and management skill development. Her diverse background as a corporate trainer, sales professional, manager, vice president and president enables her to be accepted as an authority in her field at every corporate level. Ms. Baldridge has conducted training programs for over 200 corporations, publications, and associations.
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Eric Baron , founder of The Baron Group, is author of Selling Is A Team Sport: Turn Your Whole Organization Into A Living, Breathing, Selling Machine, (Prima Publishing 2000). As a sales consultant, trainer, and special events speaker, Eric has trained and motivated sales people for more than 20 years. His unique, customized, multi-day workshops combine the best of proven problem solving skills and consultative selling skills. Recognized for extraordinary energy, passion for his subject, and an ability to command and hold any audience’s attention, Eric has also been invited to keynote scores of national sales meetings, trade association conferences, and senior level retreats.
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Art Cornwell is the president of The Boardroom, a Michigan-based consulting and training firm that specializes in showing business people how to improve their professional skills. Art has 30 years of experience, and has been a senior officer of five firms. An international speaker, and member of the National Speakers Association, Art has presented the principles contained in his book, Freeing the Corporate Mind: How to Spur Innovation in Business. One of his most popular workshop series is Leadership in the 21st Century, which covers eight different skill sets.
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Michael E. Goldberg founder of Building Blocks Consulting, is a trainer and special events speaker who helps companies attract more sales, offer better service, and practice great leadership. Described by clients as a “spark plug” because of his high energy, Michael has earned multiple engagements with companies representing a wide range of industries. Among his many dynamic workshops and keynote presentations are programs about Networking, Team Building, Interpersonal Skills, Leadership, and Sales. Prior to forming Building Blocks Consulting in 2000, Michael acquired hands-on management and training experience over a 17-year period within the hospitality and retail industries.
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Sue Hershkowitz-Coore has spoken to more than one million people in 49 states and seven international venues.  “Energetic,” “enthusiastic,” and “practical” are the words most often used to describe her programs.  Presentations, which range from 90-minute keynotes to 4-hour breakouts, include Customer Communications: Email or Enailed?, Communicating When Communication is Difficult and Demanding, Power Sales Writing™, and From Success to Significance: Moving from Indistinguishable to Indispensable.  Sue is the author of Power Sales Writing: What Every Sales Person Must Know to Turn Prospects Into Buyers.
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Michael Lame co-founder of PROSPERO, LLC, specializes in leadership development, communications, presentation skills, and teambuilding. For over 20 years, Michael has provided companies strategic direction and focus, facilitated executive retreat sessions, designed and conducted programs in managerial effectiveness and consultative selling, and coached and mentored executives in persuasive speaking. PROSPERO programs are highly interactive, fast-paced, and engaging with extensive hands on personalized attention for each participant. Michael, who has worked with companies throughout the United States, Canada and England, includes among his clients, American Express, AT&T, Campbell's Soup, Caterpillar, General Dynamics, Lockheed Martin, Mazda, Procter & Gamble, Sony, Tyco, and Watson Pharmaceuticals.
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Susan Salvo founder and CEO of Revenue Generators, LLC, helps sales people and business owners learn the skills of cold call prospecting for new business. Susan’s methodology for setting quality meetings involves a unique methodology she has developed and which she teaches her clients. Her clients consistently acclaim the strength of this methodology, which she teaches either in half-day workshops for multiple participants or in one-on-one cold call coaching sessions. Prior to establishing her own firm in 2002, Susan enjoyed a successful twenty-year sales and marketing career with such companies as The Hertz Corporation, Freedom Broadcasting, Inc., Knight-Ridder, Inc. and Capital Cities/ABC, Inc. She also held sales and marketing positions with several small, privately-held technology firms.
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Frank W. Sarr , President of Training Implementation Services, designs customized training programs. He built his company on the premise that "real genius is not in the building of the training programs, but in getting them used." His powerful Accountability Performancesm system energizes employees to approach their learning seriously and demonstrate that they can use what they have learned. As importantly, it incorporates accountability which speeds new employee productivity. Frank's programs have been responsible for extraordinary performance improvements for dozens of client companies in such industries as Insurance, Banking, Mananged Care, and Pharmaceuticals. Prior to founding Training Implementation Services, Frank served as Vice President of all Field Training for CIGNA and as Director of Financial Services Marketing with Wilson Learning Corporation where he marketed training products to the financial industry throughout the United States, Australia, and Canada.
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Michael Schatzki, CSP conducts his Negotiation Dynamics programs for business, non-profit organizations, and professional groups throughout the country since the early 1970s. He custom designs and presents negotiating skills seminars for sales, purchasing, personnel, finance, and training groups, as well as engineering, contracting, manufacturing, and research organizations. Clients who have engaged Mike for long-term multiple assignments include Hertz, Prudential Relocation, DuPont, Cendant, Ingersoll Rand, McGraw-Hill, BMW and IBM. As a keynote speaker on this subject, Mike delivers a highenergy program that draws rave reviews.
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Stephen T. Waterhouse, CSP has conducted training sessions and made keynote presentations before thousands of sales professionals worldwide and is recognized as the expert in complex and team sales. His most recent book, The Team Selling Solution: Creating and Managing Teams that Win the Complex Sale, was published by McGraw-Hill in 2004. An engineer in the successful Patriot Missile project, Steve went on to lead the Vortech Corporation in a 300% turn-around in less than two years. Steve's client companies are in telecommunications, pharmaceuticals, chemicals, robotics, and financial services. Program topics include Team Selling!Ô, negotiating, prospecting, building rapport, closing sales, managing time and territories, and major account management.
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