KEYGroup  is a management consulting and training firm in Pittsburgh, PA. It’s group of professionals include Fortune 500 executives, health care administrators, manufacturing managers, government/military supervisors, and community leaders who consult and train in the areas of performance management, employee development, and leadership. The two principals are Dr. Joanne Sujansky and Dr. Jan-Ferri Reed. Joanne is author of The Power of Partnering: Vision Commitment and Action (Pfeiffer and Company, 1991) and co-author of Training Games for Managing Change (McGraw Hill 1999). Jan has been designing and delivering customized management training programs for the firm since 1984 and serves as KEYGroup’s President.
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Bruce H. Appelson, M.ED has conducted training programs for Fortune 100 companies, healthcare, nonprofit, and governmental organizations. Past clients have benefited from Bruce’s expertise in Team Building, Change Management, Stress Management, Interpersonal Communication and Conflict Management.
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Barbara Carnes is a consultant, trainer, speaker and writer. She is the co-author of the books, Making Training Stick and Making Training Stick: A Training Transfer Field Guide. Before founding Carnes and Associates, Inc. in 1982, Barbara was a member of the training staff for a subsidiary of Sprint, Inc. Her extensive list of workshops include Emotional Intelligence, Managing Messages – E-mail, Voicemail and Faxes, Making Training Stick, Retaining Employees, and Mentoring.
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Kevin Carroll is a communications trainer, motivational speaker, speech coach, and corporate entertainer whose strengths include his ability to connect with his audience, motivate them, and transform objectives into useful skill sets. His most popular topic is Life's a Boomerang!: How to Positively Influence Others. Kevin's clients include Avis, Fleet Bank, Enviro-Tech, Pitney Bowes, the U.S. Postal Service, IBM, Chase Manhattan Bank, Met Life, Growmark, Sikorsky Aircraft, Blockbuster Video, and Hanscom Air Force Base.
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Kate Driesen President of Driesen & Associates specializes in helping employees sharpen their critical leadership skills to achieve performance excellence. These include training and speech topics that address management and leadership development, coaching, communication, and managing stress. The content of each of her program topics is enhanced by her superb presence and an almost magnetic rapport which she establishes with every group. Kate who has worked with companies throughout the U.S. and in Australia, New Zealand, Canada, and Great Britain, includes among her clients, Bristol-Myers Squibb, McGraw Hill, Toyota Motor Company, Verizon, Chevron, DKNY, Salvation Army, and numerous federal, state and local government agencies.
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Michael E. Goldberg founder of Building Blocks Consulting, is a trainer and special events speaker who helps companies attract more sales, offer better service, and practice great leadership. Described by clients as a “spark plug” because of his high energy, Michael has earned multiple engagements with companies representing a wide range of industries. Among his many dynamic workshops and keynote presentations are programs about Networking, Team Building, Interpersonal Skills, Leadership, and Sales. Prior to forming Building Blocks Consulting in 2000, Michael acquired hands-on management and training experience over a 17-year period within the hospitality and retail industries.
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Sue Hershkowitz-Coore has spoken to more than one million people in 49 states and seven international venues.  “Energetic,” “enthusiastic,” and “practical” are the words most often used to describe her programs.  Presentations, which range from 90-minute keynotes to 4-hour breakouts, include Customer Communications: Email or Enailed?, Communicating When Communication is Difficult and Demanding, Power Sales Writing™, and From Success to Significance: Moving from Indistinguishable to Indispensable.  Sue is the author of Power Sales Writing: What Every Sales Person Must Know to Turn Prospects Into Buyers.
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Kenneth J. Kukla is president of Performance Systems & Development, Inc. Dr. Kukla helps clients in the midst of major organizational change to develop an overall work design that optimizes their employees’ productivity. His client list includes The Coca-Cola Company, IBM, Wachovia Bank, GE, Burger King, and Georgia Power. He has facilitated a change management solution for employees of a newly merged bank, helped a major insurance company implement large-scale organizational changes relating to structure and philosophy, and developed training programs for scores of companies on change, teams, and resolving differences. Ken possesses critical attributes that have resulted in his establishing so many successful client relationships: Professionalism, practical experience, and an ability to relate to a variety of organizations and people.
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Michael Lame co-founder of PROSPERO, LLC, specializes in leadership development, communications, presentation skills, and teambuilding. For over 20 years, Michael has provided companies strategic direction and focus, facilitated executive retreat sessions, designed and conducted programs in managerial effectiveness and consultative selling, and coached and mentored executives in persuasive speaking. PROSPERO programs are highly interactive, fast-paced, and engaging with extensive hands on personalized attention for each participant. Michael, who has worked with companies throughout the United States, Canada and England, includes among his clients, American Express, AT&T, Campbell's Soup, Caterpillar, General Dynamics, Lockheed Martin, Mazda, Procter & Gamble, Sony, Tyco, and Watson Pharmaceuticals.
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Valerie Sokolosky is a Dallas-based management consultant who assists executives in reaching their full potential through coaching, strategic career planning, and the development of interpersonal skills including corporate protocol and image enhancement. Valerie has helped thousands worldwide reach their professional goals. She is a widely published author of five books, including Corporate Protocol and Seasons of Success. Corporate Protocol has been translated into Spanish and Indonesian and is marketed worldwide.
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Mark P. Steinberg  is president and founder of Steinberg and Associates, Human Resource Consultants. For over 15 years, he has designed and presented training programs and speeches that address the most critical issues associated with motivating workforces and increasing their productivity. Currently, Mark offers more than 30 different topics on leadership, customer service, communication, creativity and innovation, team building, business writing, and networking. Mark's programs are filled with business-relevant instruction conveyed in refreshing, inspirational ways. Clients cite his highly interactive presentations, creative audio/visual support, entertaining group exercises, and both conventional and unconventional instructional techniques.
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William Stieber, PH.D. CSP owner of InterPro Development, Inc., is a trainer, organization development consultant, and speaker. Dr. Stieber has over 20 years of experience working in the financial services, healthcare, manufacturing, and consulting fields. His workshops include: leadership practices, quality measurements, customer service, problem solving tools, team building, project management, matrix management, time management, coaching skills, and Myers Briggs®. Bill’s most recent book is Teaming for Improvement – Getting Results in the Millennium. Other books include, Thriving on Change in Organizations, and The Anatomy of a Leader: 21 Tips for 21st Century Success.
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Alan R. Zimmerman, PH.D., CSP, CPAE is president of the Zimmerman Communi-Care Network. As a motivational speaker and trainer Dr. Zimmerman has a unique talent for achieving enthusiastic interaction wherever he speaks. His custom-designed Programs for Peak Performance embrace the subjects of motivation, team building, risk, burnout, listening, communication, and customer service. He has spoken to more than a million people throughout the world and over 90% of his clients engage him for subsequent events. Dr. Zimmerman is one of the few people named “Distinguished Faculty Member” year after year by the Institute for Management Services.
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