KEYGroup  is a management consulting and training firm in Pittsburgh, PA. It’s group of professionals include Fortune 500 executives, health care administrators, manufacturing managers, government/military supervisors, and community leaders who consult and train in the areas of performance management, employee development, and leadership. The two principals are Dr. Joanne Sujansky and Dr. Jan-Ferri Reed. Joanne is author of The Power of Partnering: Vision Commitment and Action (Pfeiffer and Company, 1991) and co-author of Training Games for Managing Change (McGraw Hill 1999). Jan has been designing and delivering customized management training programs for the firm since 1984 and serves as KEYGroup’s President.
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Barbara Carnes is a consultant, trainer, speaker and writer. She is the co-author of the books, Making Training Stick and Making Training Stick: A Training Transfer Field Guide. Before founding Carnes and Associates, Inc. in 1982, Barbara was a member of the training staff for a subsidiary of Sprint, Inc. Her extensive list of workshops include Emotional Intelligence, Managing Messages – E-mail, Voicemail and Faxes, Making Training Stick, Retaining Employees, and Mentoring.
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Kevin Carroll is a communications trainer, motivational speaker, speech coach, and corporate entertainer whose strengths include his ability to connect with his audience, motivate them, and transform objectives into useful skill sets. His most popular topic is Life's a Boomerang!: How to Positively Influence Others. Kevin's clients include Avis, Fleet Bank, Enviro-Tech, Pitney Bowes, the U.S. Postal Service, IBM, Chase Manhattan Bank, Met Life, Growmark, Sikorsky Aircraft, Blockbuster Video, and Hanscom Air Force Base.
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Kate Driesen President of Driesen & Associates specializes in helping employees sharpen their critical leadership skills to achieve performance excellence. These include training and speech topics that address management and leadership development, coaching, communication, and managing stress. The content of each of her program topics is enhanced by her superb presence and an almost magnetic rapport which she establishes with every group. Kate who has worked with companies throughout the U.S. and in Australia, New Zealand, Canada, and Great Britain, includes among her clients, Bristol-Myers Squibb, McGraw Hill, Toyota Motor Company, Verizon, Chevron, DKNY, Salvation Army, and numerous federal, state and local government agencies.
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Jill D. Kanter principal of Jill Kanter Associates, is a management consultant and trainer with expertise in leadership development, team effectiveness, conflict management, workplace improvement, and organizational change. Jill’s clients represent financial services, healthcare, hightech, telecommunications, and higher education. All are unanimously impressed by her skill and the positive impact she has made in their organizations. Jill is certified to administer the DiSC Personal Profile System and Career Architect instruments. She writes the monthly business advice column, “Ask Jill” for WomenandBiz.com. She earned her B.A. in Education from the University of Massachusetts where she focused on counseling and career development. At Harvard University, Jill was awarded her Ed.M. specializing in organization development and corporate education.
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Kenneth J. Kukla is president of Performance Systems & Development, Inc. Dr. Kukla helps clients in the midst of major organizational change to develop an overall work design that optimizes their employees’ productivity. His client list includes The Coca-Cola Company, IBM, Wachovia Bank, GE, Burger King, and Georgia Power. He has facilitated a change management solution for employees of a newly merged bank, helped a major insurance company implement large-scale organizational changes relating to structure and philosophy, and developed training programs for scores of companies on change, teams, and resolving differences. Ken possesses critical attributes that have resulted in his establishing so many successful client relationships: Professionalism, practical experience, and an ability to relate to a variety of organizations and people.
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Mark P. Steinberg  is president and founder of Steinberg and Associates, Human Resource Consultants. For over 15 years, he has designed and presented training programs and speeches that address the most critical issues associated with motivating workforces and increasing their productivity. Currently, Mark offers more than 30 different topics on leadership, customer service, communication, creativity and innovation, team building, business writing, and networking. Mark's programs are filled with business-relevant instruction conveyed in refreshing, inspirational ways. Clients cite his highly interactive presentations, creative audio/visual support, entertaining group exercises, and both conventional and unconventional instructional techniques.
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William Stieber, PH.D. CSP owner of InterPro Development, Inc., is a trainer, organization development consultant, and speaker. Dr. Stieber has over 20 years of experience working in the financial services, healthcare, manufacturing, and consulting fields. His workshops include: leadership practices, quality measurements, customer service, problem solving tools, team building, project management, matrix management, time management, coaching skills, and Myers Briggs®. Bill’s most recent book is Teaming for Improvement – Getting Results in the Millennium. Other books include, Thriving on Change in Organizations, and The Anatomy of a Leader: 21 Tips for 21st Century Success.
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Alan R. Zimmerman, PH.D., CSP, CPAE is president of the Zimmerman Communi-Care Network. As a motivational speaker and trainer Dr. Zimmerman has a unique talent for achieving enthusiastic interaction wherever he speaks. His custom-designed Programs for Peak Performance embrace the subjects of motivation, team building, risk, burnout, listening, communication, and customer service. He has spoken to more than a million people throughout the world and over 90% of his clients engage him for subsequent events. Dr. Zimmerman is one of the few people named “Distinguished Faculty Member” year after year by the Institute for Management Services.
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